It's important to keep in touch with your customers and an easy way to do that is to get up and going on Social Media like Facebook, Twitter, Google+ and for some it's to use an E-Newsletter program!
We can talk about how you want to stay connected to your customers. Notify your customers that you just started carrying a new product, that you're having an event at your store, maybe you just started selling gift certificates or just a reminder that you are having a clearance sale. Whatever business you are in you can keep your customers informed by using your Website, Social Media or email to keep in touch!
OK, so everyone now has a Facebook page, does Twitter, LinkedIn, Instagram etc.... I think that networking is the #1 reason businesses are successful. I have those pages as well and often find that I am running short on time; I myself need to "commit" daily to my social media. Here is your challenge: Log into your Media as you sit to have your coffee in the morning and maybe another right before lunch and a brief how do you do at the end of the day. If you are spending hours in Social Media you are not productive at work! A few minutes here and there will help keep things up to date.
Do you have the time to spend 30 minutes a day in front of your computer updating all the social media you have? My clients always come first so if you do NOT have the time to commit, call me. I can keep up your Facebook, Twitter, Pinterest, Instagram, G+ and other Social Media that you have up dated with a brief yet informative posting about your business and what is going on.
Remember My Philosophy
A good website is never finished because you always have something going on in your business!
If you generate sales through emails or market to a variety of customers then email marketing could be for you.
Email Marketing is a great way to create multiple marketing lists and market to only those client that will benefit.
Online reviews carry more weight than you think so incorporate a request for a review into your customer service. Ask a client to go onto your Google Business Listing or your Yelp account.
Good or Bad you want to see how your business is doing in the eyes of your customers!